Retail Maintenance Technicians

RETAIL MAINTENANCE TECHNICIANS

The Donut Agency has a committed team of Retail Maintenance Technicians who visit specialized, premium, and experiential retail outlets such as MediaMarkt, John Lewis, Curry's, PC World, and Harrods. Their task is to create and upkeep displays of branded Electrical and Electronic Appliances and Devices.

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WHAT OUR RETAIL MAINTENANCE TECHNICIANS DO

In addition to creating compliant and eye-catching displays with clear signage, our expert team also ensures ongoing and regular maintenance of merchant displays and appliances. This includes updates, diagnostics, and troubleshooting when needed.
By handling the maintenance tasks, we enable store colleagues to concentrate on engaging with shoppers and providing top-notch customer service. With our highly skilled retail maintenance technicians, your product will stand out in a busy and competitive marketplace.

RE-ALIGN YOUR WORKFORCE TASKS IN A COST EFFECTIVE WAY

Get in touch with us to discuss how we can help you realign cost-heavy tasks from your teams to our dedicated retail maintenance technician teams. We provide creative and effective solutions to ensure that your retail and service execution is always reliable.

Our services include:

Branded fixture builds
New product introductions and range changes
Updating and installing software
Network connections and troubleshooting
Graphic installation and updates
Training for in-store colleagues
Security and alarm troubleshooting
PAT testing

With our expertise, you can offload these tasks to our skilled technicians and focus on your core business, knowing that your retail operations are in capable hands.

HOW OUR RETAIL MAINTENANCE TECHNICIANS SUPPORT DIFFERENT SERVICES AND SECTORS

Our team has a regular call schedule with the electrical department of a well-known department store, representing a Global Tech brand. We act as an extension of the brand's in-house team and receive the same level of training, knowledge, and proficiency. Our experts can handle updates, troubleshoot tech issues, and provide training to in-store colleagues.
Ensuring consistency, we achieve the same level of display quality as branded outlets, giving shoppers and consumers a consistent experience no matter where they shop.
Our team manages highly confidential new product launches, coordinating POS deliveries and installations on short notice. We often work late into the night to be ready for an early morning launch to the public, ensuring a smooth and successful rollout.